COVID-19: Updates and Resources
Maroon Financial Credit Union is committed to serving its members, wherever they live, even if they are far away from The University of Chicago campus. Our top priority is the health and welfare of the members of our community. With the cancellation of Spring Quarter classes and new work from home arrangements, many of our members will be spending considerable time away from campus.
As the impact of coronavirus COVID-19 continues to unfold, Maroon Financial has taken steps to protect the health and safety of our members, employees, and community. You may experience longer call wait times than you are accustomed to. Please be assured that we are committed to answering your call as quickly as we can.
Maroon Financial has many resources available that allow members to access credit union resources remotely.
Online Banking and Sprig Mobile App
With these services you can:
- Check balance and transaction information.
- Transfer money between accounts.
- Members with checking accounts can use Bill Pay to pay bills, pay individuals, and to transfer funds between Maroon Financial and accounts they hold at other financial institutions.
- Deposit checks
- Send a secure message to a Financial Service Representative for questions about your accounts.
Please visit our Digital Banking page for more information: https://www.maroonfinancial.org/services-tools/account-services/digital-banking.html
Telephone Banking
Maroon Financial remains available over the phone by calling 773-702-7179 during business hours, Monday through Friday, from 8:00 AM to 4:00 PM Central Time. While wait times may be longer than normal, we are committed to answering your call as quickly as possible.
Shared Branching
Our members can visit over 6,000 branches of our partner credits in all 50 states to:
- Deposit cash and checks with a teller.
- Withdraw cash with a teller.
- Get a cashier’s check with a teller.
- Make a loan payment with a teller.
Please visit our Shared Branching page for more information and to find locations near you https://www.maroonfinancial.org/services-tools/account-services/shared-branching.html
ATMs
Maroon Financial is part of four surcharge-free ATM networks that give our members access to 70,000 free ATMs in all 50 states.
Please visit our ATM site to learn more and to find ATM locations near you: https://www.maroonfinancial.org/services-tools/account-services/surcharge-free-atms.html
Online Loan Applications
New and existing members can apply for mortgages, auto loans, personal loans, and credit cards online using a computer, tablet, or smartphone. Online Banking access is not required
Online Membership Application
You can become a member and open accounts online with a computer, tablet, or smartphone. Your new account can be funded electronically from an outside credit union/bank account or with a debit/credit card.
Maroon Financial Credit Union will continue to monitor the evolving situation around coronavirus COVID-19.
Additional Resources:
University of Chicago Coronavirus Updates:
https://coronavirusupdates.uchicago.edu/
https://www.uchicagomedicine.org/forefront/prevention-and-screening-articles/wuhan-coronavirus
Centers for Disease Control
https://www.cdc.gov/coronavirus/2019-nCoV/index.html
Illinois Department of Public Health
http://www.dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/coronavirus
Chicago Department of Public Health
https://www.chicago.gov/city/en/depts/cdph/provdrs/health_protection_and_response/svcs/2019-novel-coronavirus--2019-ncov-.html